No, you will only have to fill in your contact and shipping details during checkout.
We aim to ship your items to you within 1 working day. You will receive an email letting you know as soon as your items have shipped that includes a tracking number. If you haven't received one please check your junk folder.
We accept all major cards including Visa, Mastercard and Amex. You can also pay through PayPal or with Apple Pay if you prefer.
We also allow you to Pay Later using Klarna. However, this is only possible in countries that use the euro as its currency and that also integrate with Klarna: Germany, the Netherlands, Austria and Finland.
Our website is verified as SSL-encrypted, which ensures that all data passed between the web server and browsers remain private. Furthermore, all credit card payments are processed via the global payment provider Shopify Payments. We also accept payments via PayPal and Apple Pay.
All purchases are charged in either EUR, USD or GBP. The desired currency can be selected in the top menu. Please note that payments via PayPal and Klarna can only be made in EUR.
Yes, we ship all over the world!
It depends on where you are and which shipping method you choose. Standard shipping normally takes 3 - 7 working days in Europe, and 5 - 9 working days for the US. We also offer shipment with DHL Express that typically deliver worldwide in 1-3 days. Please see relevant estimated delivery times for your area at checkout
Free deliveries are made using your local postal service. We also ship express orders with DHL Express.
For all packages to the US, the tracking of USPS will say "pre-shipment" until the last leg of the delivery journey. This does not mean that the package has not been sent, only that it has not yet been processed within the USPS domestic network. Under "Tracking History" on the USPS website, you can see the actual date the package was initially sent.
We offer free shipping in Europe and USA on all orders over €40 / $45. Due to COVID-19 the free shipping option to the rest of the world is no longer possible and we instead offer DHL Express at reduced rates. Read More.
You can track your order using the order tracking number received via email. However, it normally takes 24 hours before our shipping provider will register the tracking number on their website. Please note that once the order has been shipped we are at the mercy of our transport provider and any inquiries into late arrivals should first and foremost go to the postal provider or their partners.
International customers are solely responsible for payment of all duties, import taxes, and brokerage fees. These additional fees are not included in the cost of shipping, and we are not able to provide estimates of what this amount may be for a specific order or item. Please note all orders are shipped from the Netherlands.
Customs, duties, and taxes can vary widely, so please check with your local customs agency for more details before you place an order.
Of course! We believe that one should only buy sunglasses they will use, That is why we offer free returns for up to 21 days after purchase. Items must be returnable in original condition. This means returned items must not have been worn, altered or damaged, and must include all original packaging and tags.
If you’ve received an order containing a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and a photo of the issue – we’ll do our best to make it right.
We don't sell any of our sunglasses with prescription lenses, though an optician will be able to replace lenses for most of our models. If you have any questions please write us.
Yes we do! If you are interested in working with us please go here to register.
If you received a discount code that does not work it has either expired, or it is because it is not applicable on items already on sale.